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FREQUENTLY ASKED QUESTIONS

 

WHERE IS YOUR SHOP LOCATED?

Our shop is online only - curated in sunny Kelowna B.C. Canada!

We hand pick each item straight from our designers, makers and artisans, building relationships at the source so you get affordable designs right at your fingertips.

 

WHERE DO YOU SHIP?

We ship throughout Canada and the United States.

 

DO YOU OFFER LOCAL PICKUP?

Yes! Local pickup is in Kelowna, simply choose "local pickup" at check out and we will typically have your order ready for you within a couple of hours.

 

WILL I HAVE TO PAY FOR DUTIES + CUSTOMS?

Yes, all international customers are responsible for customs & duties within their own country. For further information, we recommend contacting your local customs office.

 

WHAT PAYMENTS DO YOU ACCEPT?

We accept all major credit cards, e transfers, and Apple Pay for your convenience.

 

WHAT CURRENCY ARE YOUR PRICES IN?

All of our prices are listed in Canadian Dollars.

 

HOW DO PRE SALES WORK?

We're now offering pre sales for some products that tend to sell out quickly! This ensures that you get the size/colour you want! We typically launch a pre sale 3-4 weeks before the goods are set to arrive. We ship pre sale items the day after we receive them (except for weekends). If your order contains items in addition to the pre sale item, your whole order will ship once the pre sale item becomes available. To avoid this, we suggest making two transactions and place separate orders.

 

DO YOU HAVE ANY DISCOUNT CODES?

Yes! Sign up for our newsletter and you'll receive 10% off your next order!

 

ANY MORE QUESTIONS?

Feel free to contact us!

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